Privacy Policy

1. Introduction

Wellness Innovations LLC ("we," "us," or "our") operates the Enneta Complete Nutrients website. This Privacy Policy explains our practices regarding the collection, use, and protection of your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and US privacy standards.

2. Data We Collect

When you place an order: Name, phone number, email address (if provided), delivery address, and payment information. We do not store credit card details; payment is handled securely by our courier service.

When you contact us: Name, email, phone number, and the content of your message.

Automatic collection: IP address, browser type, device information, pages visited, and time spent on site (via standard web analytics).

Cookies: We use cookies to remember your preferences and improve your browsing experience. See our Cookie Policy for details.

3. Legal Basis for Processing

We process your personal data based on:

• Contractual necessity: To fulfill your order and provide customer support.
• Legal obligation: To comply with tax, consumer protection, and food safety laws.
• Legitimate interests: To improve our website, prevent fraud, and communicate about our products.
• Consent: For marketing communications (you can opt out anytime).

4. How We Use Your Data

• Process and fulfill your order
• Confirm your order by phone
• Arrange delivery
• Respond to customer inquiries
• Improve website functionality and user experience
• Send order updates and promotional content (with your consent)
• Detect and prevent fraud
• Comply with legal obligations

5. Data Sharing

We share your data only when necessary:

• Courier services: Your name, phone, and address for delivery.
• Payment processors: Necessary payment information to process transactions.
• Legal authorities: When required by law or to protect our rights.

We do not sell or rent your personal data to third parties for marketing purposes.

6. Your Rights (GDPR & US Laws)

Under GDPR (EU/UK residents) and similar US privacy laws, you have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request removal of your data ("right to be forgotten"), subject to legal retention requirements
• Portability: Receive your data in a structured, portable format
• Objection: Object to certain processing activities
• Withdraw consent: Opt out of marketing communications anytime

To exercise these rights, contact us at info@zoepure.top or +1-503-441-2756.

7. Data Retention

We retain your data as long as necessary to fulfill your order and comply with legal obligations. Typically:

• Order data: Retained for 3 years for tax and compliance purposes
• Contact/message data: Retained for 1 year or as needed for correspondence
• Marketing data: Retained until you opt out

8. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Cookies & Tracking

Our website uses cookies to enhance your experience. You can control cookie settings in your browser or through our cookie consent banner. See our Cookie Policy for detailed information.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Review their privacy policies before providing any personal data.

11. Children's Privacy

Our website and products are not intended for children under 18. We do not knowingly collect data from children. If we become aware of such collection, we will delete it immediately.

12. International Data Transfers

If you are a GDPR resident, note that your data may be transferred to the US for processing. We implement appropriate safeguards, such as Standard Contractual Clauses, to ensure your data remains protected.

13. Complaint Rights

If you believe our processing violates your privacy rights, you have the right to lodge a complaint with:

• US (Federal Trade Commission): reportfraud.ftc.gov or call 1-877-438-4338
• Your local Data Protection Authority (GDPR)

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect when posted. Continued use of our website constitutes acceptance of any updates.

15. Contact Us

Wellness Innovations LLC
7428 SW Macadam Avenue, Suite 200
Portland, OR 97219
United States

Email: info@zoepure.top
Phone: +1-503-441-2756
Hours: Mon-Fri 9:00 AM-5:00 PM PST